IS Media Group Privacy Policy

Last Updated: May 4th, 2025

At IS Media Group, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our website [Your Website Address, e.g., www.ismediagroup.com] , use our services, or interact with us. This policy applies to information collected through our website, our social media presence, and any offline interactions with our team.

1. Who We Are

IS Media Group is a video and photography company located at 102 Drennen Rd, Suite a3, Orlando, FL 32806. You can contact us at:

2. What Information We Collect

We collect information in the following categories:

  • Information You Provide Directly:
    • Contact Information: Name, email address, phone number, mailing address (if you contact us, request a quote, or otherwise engage with us).
    • Project Details: Information related to your video/photography project requests, including scope, budget, and timelines.
    • Payment Information: If you purchase our services, we collect payment information (e.g., credit card details) through secure third-party payment processors (see “Third-Party Services” below). We do not store your full credit card details on our servers.
    • Communications: Copies of your emails, chat logs, and other communications with us.
  • Automatically Collected Information (Website Usage):
    • Log Data: When you visit our website, our servers automatically collect certain information, including:
      • IP address
      • Browser type and version
      • Referring URL (the page you came from)
      • Device type and operating system
      • Date and time of your visit
      • Pages visited
      • Time spent on each page
    • Cookies and Similar Technologies: We, and our third-party partners, use cookies, tracking pixels, and similar technologies to:
      • Analyze website traffic and usage
      • Personalize your experience
      • Remember your preferences
      • Target advertising
    • Google Analytics: We use Google Analytics to track and analyze website traffic. Google Analytics collects information such as the number of visitors, bounce rate, and pages viewed. You can opt out of Google Analytics tracking by visiting
  • Social Media Information: If you interact with us on social media platforms (Facebook, YouTube, etc.), those platforms may collect and share information about you with us. This may include your name, profile picture, email address, and other information you make publicly available on the platform. Please review the privacy policies of each platform for more information about their data collection practices.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Improve Our Services: To respond to your inquiries, provide you with quotes, fulfill your project requests, and improve our website and services.
  • Communication: To communicate with you about our services, promotions, and updates.
  • Marketing: With your consent, we may use your information to send you marketing communications about our services. You can opt-out of these communications at any time (see “Your Rights” below).
  • Website Analytics: To analyze website traffic and usage, and to improve our website’s performance and user experience.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Security: To protect our website and services from unauthorized access and misuse.

4. How We Share Your Information

We may share your information with the following third parties:

  • Third-Party Services:
    • Payment Processors: We use secure third-party payment processors (e.g., Stripe, PayPal) to process payments. They have their privacy policies, which you should review.
    • Hosting Providers: We use third-party hosting providers to host our website.
    • Email Marketing Service: We may use an email marketing service (e.g., Mailchimp) to send you marketing communications.
    • Social Media Platforms: We may share content on social media platforms (Facebook, YouTube, Bing, Google).
  • Business Partners: We may share your information with business partners who may provide services that complement our own.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal request.
  • Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Social Media Specifics

  • Facebook: If you interact with us on Facebook (e.g., like our page, or comment on a post), Facebook may collect and share information about you with us. Please review Facebook’s Privacy Policy: https://www.facebook.com/about/privacy/
  • YouTube: If you watch our videos on YouTube or interact with us on YouTube, YouTube may collect and share information about you with us. Please review YouTube’s Privacy Policy: https://policies.google.com/privacy
  • Google: Our website may utilize Google services like Google Search Console for analytics and search optimization. Google collects data related to website performance and search traffic. Please review Google’s Privacy Policy: https://policies.google.com/privacy
  • Bing: Similar to Google, our website might utilize Bing Webmaster Tools and related services. Microsoft (Bing) collects data about website performance and search traffic. Please review Microsoft’s Privacy Policy: https://privacy.microsoft.com/en-us/privacystatement

6. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

You have the following rights concerning your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information (subject to certain exceptions).
  • Opt-out of Marketing: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails.
  • Data Portability: You can request a copy of your personal information in a portable format.

To exercise your rights, please contact us at info@ismediagroup.com .

8. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

IS Media Group 102 Drennen Rd, Suite a3 Orlando, FL 32806 Email: info@ismediagroup.com Telephone: (407) 420-0520

By using our website or services, you agree to this Privacy Policy.